VITAS Healthcare, the largest end-of-life care provider in the U.S., deployed Tanium to manage and secure devices that caregivers use at patient bedsides.
Key takeaways
For VITAS, operating system updates usually required manual installation, which for 5,000 machines could take as long as a year. With Tanium, the company remotely updated 98 percent of employee computers in two months — impossible with the company’s previous endpoint management tools.
Critical patches? Remote workforce? No problem.
With Tanium, VITAS reduced software patching cycles from more than 30 days to less than two weeks. And Tanium made the transition to supporting a distributed workforce remarkably easy. For example, just weeks after offices across the country shut down, the IT team made a critical update to its electronic medical records (EMR) system. The process happened without a hitch.
Managing remote devices, without VPNs
With Tanium, VITAS Healthcare’s patching process has been transformed. Issuing patches, for example, is no longer a matter of “push and pray.” If a device wasn’t connected to a VPN, IT couldn’t see critical details for that computer. Tanium can see and manage endpoints anywhere, with no VPN connection required.
A single source of truth for endpoints
VITAS Healthcare continues to find new ways to use Tanium to simplify and improve its endpoint software patching and updating process. Moreover, the platform’s unified reporting also brings a host of benefits to the company. Tanium allows IT to report in real time with accurate numbers about something vital to the business.
“The real-time visibility Tanium gives us is a boon for the IT team and leadership. It allows us to report in real time with accurate numbers about something vital to the business.”